Any assistance you need—wherever, whenever.
Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.
If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only bottling experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific events.
Every bottle project has different protection needs, which is why we offer a variety of flexible warranty.
We guarantee that our glass bottles will arrive intact with packaging made of carton and polyfoam. Also we suggest a 2% More or Less Clause.
Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.
We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values that we live by in China. Should you need assistance, we are always at your disposal.