Sample free or need to pay?

If you don’t need to print a custom logo or other artwork on the products, it will not charge any cost.

Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.

What is MOQ?

  1. Stocked model 1pcs above
  2. Customized size/design/shape, MOQ 3000-10000pcs


Is it leak?

No, it won’t. Our material is of high quality, every cap is checked carefully by professional people before packing.


Can I have my unique design(size, volume, pattern, etc)?

Yes, customer’s designs such as size, volume, pattern, etc are welcomed.

Can I have a custom designed and mock up sample?

We design and construct each project to the individual customer’s needs.

What surface handing you can support ?

  • We can provide screen printing ,hot stamping, frost, electroplated, label printing etc .
  • As to printing color: Color can be made according to PANTONE color number .

How is package ? May i have custom package ?

Yes ,easy to do custom package, show different packing idea.Or customized as customers requirements.


How long is your delivery time?

Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

What’s the order processes?

Custom Design–Making custom mould/logo/package first.

Samples–Making samples for you check.

Confirm Order- Signing sales contract after samples confirmed.

Deposit– 30% deposit before mass production.

Production arranged–we will process the production.

Remaining payment–after inspection, balance before shipment.

Shipping–we will ship the goods to destination port.

Confirm bill of loading/commercial invoice/packing list/certificate of origin.

After sales service.

If any defective bottle, how do you deal with?

We have 1:1 replacement for the defective bottle.

Warn Tips: Any man-made damage we cannot change, refund or make up.

What is the lead time of production ?

a. For samples,3-5 days working days door to door by air.
b. For stocks, within 7days can be shipped to loading port.
c. For mass production, it takes 25-35days for production. More 7-10days if custom design needed.

Do you have a price list?

We are a professional supplier of glass and glass products. All of our glass bottles are made according to different weights and different artwork or decoration requirements. We don’t have a price list.

What other service you have?

We provide our customers one-stop station solutions in custom design, packing and accessories if needed.


What is your terms of payment ?

  • Payment less than 8000USD, 100% in advance. Payment more than 8000USD, 30% T/T in advance ,balance before shipment.
  • If you have another question, please feel free to contact us.


What is your shipping terms?

a. For small trial order, by air or by express :FEDEX, DHL, UPS, TNT etc
b. For large order, we arrange shipment by sea or by air according to your requirement.

Consult Your Roetell Glass Bottles & Packaging Experts

We help you avoid the pitfalls to deliver the quality and value your glass bottle and jar need, on-time and on-budget.

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